@extends('layouts.app') @push('styles') @endpush @php $editTicketPermission = user()->permission('edit_tickets'); $deleteTicketPermission = user()->permission('delete_tickets'); $manageTypePermission = user()->permission('manage_ticket_type'); $manageAgentPermission = user()->permission('manage_ticket_agent'); $manageChannelPermission = user()->permission('manage_ticket_channel'); $manageGroupPermission = user()->permission('manage_ticket_groups'); $canEditTicket = ($editTicketPermission == 'all' || ($editTicketPermission == 'owned' && $ticket->agent_id == user()->id)); @endphp @section('filter-section')
{{ $ticket->subject }}
@lang('modules.tickets.requestedOn') {{ $ticket->created_at->timezone(company()->timezone)->translatedFormat(company()->date_format . ' ' . company()->time_format) }}
@if ($ticket->status == 'open') @php $statusColor = 'red'; @endphp @elseif($ticket->status == 'pending') @php $statusColor = 'yellow'; @endphp @elseif($ticket->status == 'resolved') @php $statusColor = 'dark-green'; @endphp @elseif($ticket->status == 'closed') @php $statusColor = 'blue'; @endphp @endif
{!! $ticket->badge('span') !!}
@lang('app.to'): {{ ($ticket->requester->id != user()->id) ? $ticket->requester->name : $ticket->agent->name }}
@endif